● All instructors are responsible for this course.
▮ Course Name ： Business scene Telephoning
▮ Level: TOEIC L&R 500-900, CEFR A2-B2, EIKEN Pre-2 to Pre-1
▮ Number of Lessons: 25 lessons (1 lesson = 25 minutes)
★ The number of lessons may vary depending on the student’s level and the pace of the course.
▮ Materials: They can be downloaded from the ‘Original Materials’ section under the top menu on ‘My Page’, then ‘BUSINESS’.
▮ Features of the Lesson:
● Lessons focus on role-playing in practical business situations. Even beginners can learn from the basics.
● In each chapter, students will perform tasks faced by fictitious companies as a form of review and application training.
● This course consists of 25 lessons, designed to master the advanced English skills required in business settings.
▮ Lesson Overview:
You will learn simple phone interactions and frequently used phrases.
Goal: To become capable of smooth phone communications.
Chap.1 Making and Receiving Calls.
Chap.2: Confirming Information.
Chap.3: Leaving and Checking Messages.
Chap.4: Making and Confirming Arrangements.
Chap.5: Handling Complaints.
Chap.6: Making Proposals and Reaching Agreements.
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